KLIA2

KLIA2 ~ The next Generation Hub

KLIA2 is the new airport in Malaysia that cater BUDGET AIRLINES 

Airlines operating at KLIA2 include :

• Air Asia
• Air Asia X
• Malindo Air
• Lion Air
• Cebu Pacific
• Tiger Air

If you are flying with airlines NOT in the list above, your departure hall is at KLIA (the original international airport)

Why i am stressing this is because there are many passenger confused that all the airlines are now moved to KLIA2. 

Passenger boarding MAS, Cathay Pacific, Kuwait Airlines arrive at KLIA2 departing hall for check-in. In the end they have to travel again to KLIA for their respective airline check-in. 

This makes them frustrated!!

So people, please check the airlines you are flying with to prevent unnecessary hazard. 

KLIA2 is connected to the GATEWAY shopping mall. (you won't realise is a different building as everything is connected and you don't have to cross any bridge)

OUTLINE OF KLIA2

LEVEL 1 (Transportation Hub)

Buses to the cities and free shuttle bus to KLIA is available here. 

Metered Taxi and Coupon-based Taxi is also at this level. 

List of buses destination (may have more in future)

• KL Sentral *bus to KL sentral cost RM10(one-way) and RM18(two-way)
• Pasar Seni (Central Market)
• Genting Highland
• Nilai
• Terminal Bersepadu Selatan (TBS)
• Ipoh
• Johor Bahru 
• Puduraya

* Please note that the free shuttle bus service to LCCT is no longer available.

Shop/Retails 

• KK Mart
• Super Puff
• NZ Curry House

ATM 

• RHB 

*If u travel to KLIA2 via bus, u will arrive at Level 1. and at level 1 the travelator/escalator (lift) can only bring u up to Level 2 not to Level 3(departure hall).

Then from Level 2 u have take a different escalator/travelator/elevator up to level 3, which u have to walk further in the Mall

LEVEL 1M (Rest area(not open yet) , sky bridge to Tune Hotel)

LEVEL 2 (Shopping Mall, International/Domestic Arrival Hall, ERL station))

Please note that the Express Rail Link (ERL) is located at this level. 

Once you walk out from the arrival hall, walk straight, turn right (International arrival) or left (Domestic arrival) and you will see the train station. 

* i have repeated this dialogue a zillion times for the past 8days.

For the KLIA Express, the journey is KL Sentral >> KLIA >> KLIA2

cost : KL Sentral >> KLIA/ KLIA2 RM35 30-35mins

         KLIA >> KLIA2 RM2 3mins

*note if u have Kad Siswa, please show it together with your IC to enjoy 30% discount.

Shop/Retails 

• Marrybrown
• KFC
• Gong Cha
• Boost 
• Famous Amos
• Uncle K
• Bread Story
• Sticky
• Polo Haus
• Hush Puppies
• Vincci
• Lazo Diamond
• Toys "R" us
• Guardian Pharmacy
• Jaya Grocer
• Giordano
• Jelly Bunny
• Baskin Robbin ice cream
• Old Town White Coffee
• Pasta Mania
• ..... and many more

Money Exchange

• CIMB exchange
• Ambank Exchange

ATM

• AMBANK
• CIMB 
• BSN
• RHB

Local Telco service counter (for handphone sim card)

• Digi
• Celcom
• Hotlink
• Tune Talk
• Flexiroam

Baggage Storage is available beside the Domestic Arrival Hall. (i forgot the name) 

Honestly i'm very surprise that there is a grocery shop inside an airport. I mean like who will buy grocery at the airport? 

But to my surprise there is actually lots of passenger need it!

You can find local (cut/uncut) fruits, bread (gardenia which lots of people's asked), cereal, beer, baby's pampers..... just like a normal grocery store except they don't sell vege. haha...

The ARRIVAL PICKUP POINT is at the other end of the arrival hall. When u arrive, just WALK STRAIGHT TO THE END!!  

Marrybrown is at gate 3 and Uncle K is at gate 2. 

LEVEL 2M (Rest area, Food Area)
There is a huge open area for passenger to rest. If you are waiting for transit or ur flight is in the next n hours, u can sleep there. there is no chair provided, u can just lay on the carpeted floor to rest.
I really like this idea because we always need a place to rest and we are not insight of others. People like to camp in the airport! haha...

Food 

• Burger King
• Texas Chicken
• Nan Yang Food Garden (Chinese Cuisine)
• La Bohas (vegetarian cuisine)
• Nanny Pavilon 

Not only that, there is also a Thai Massage available here!! 

I guess lots of people need it after coming back from a tiring vacation or while waiting for next flight.

LEVEL 3 (Food Area, Departure Hall)

Before entering the terminal (in the shopping mall)

Shop/ Retails

• Nikon (camera shop)
• MPH (bookstore)
• Pusrawi (a little like a pharmacy)
• Beryl's
• Sembonia
• Tissot
• ... and more

Food 

• McDonald, McCafe
• Nando's
• Kenny Roger
• Old Town White Coffee
• Starbucks

Banking Service

• Maybank (full banking)
• Ambank (ATM)

After entering the terminal (in the departure hall)

Food

• MarryBrown
• Starbucks
• Chatime
• KFC
• Dome
• The Loaf
• Puffy Buffy

Shop

• Royal Selangor 
• Souvenir shop
• Pharmacy
• KK Mart

ATM

• CIMB
• Hong Leong

Money Exchange 

• CIMB Exchange

*Duty free shop and restaurant after custom check is not fully open yet. Is advisable to eat before you go in.

*L gates are for international departures. please check your gate number so you don't go to the wrong gate and miss your flight.

SMOKING AREA

ONE of the most asked question.

• smoking room at LEVEL 1
• at both end of Open area (green area) between the mall and the terminal at LEVEL 3

People, please remember where u pack your vehicles!! If you cannot remember please take a picture of your parking zone so u can find it again!!

so many people don't even remember where they park.. 

Please take note that there is Car park A and Car park B. It's not linked. If your do not remember, take a look at your parking ticket. 

*another friendly reminder, the Malaysia Airport staff and the Mall staff is different. 

If your loss ur luggage, need help about the departure/arrival, please refer to the Malaysia Airport staff. (they wear Orange headscarf, or blue polo shirt)

So don't get frustrated if u ask the mall staff about procedure or information related to airlines and they direct you to the Airport staff. 

I guess you maybe wonder why am i sharing this info about the new KLIA2.

ASK ME

I am one of the usher/ passenger assistant (in white pants). 

we were holding the "ASK ME" sign and stationed all around the airport/mall to assist passenger with direction. 

i really enjoy working with all of the crew and especially the supervisor (holding the LOLLIPOP)!! the best supervisor ever!!

Some Interesting Fact About KLIA2

• 1st Airport Skybridge in ASIA (sorry bro, you need a boarding pass to experience it)
• Skybridge is 2storeys !! You can view the aircraft crossing underneath the Skybridge!
• Achieved GREEN Building Index Silver Rating for design assessment
• Total shop in KLIA2 is 225
• 36 immigration counters & 10 Autogates at Departure area. (those holding Malaysia Passport, paidai-paidai la)
• L gates are for International destinations.
• VIP room is available at a fee for corporate clients.